Shipping & Delivery Policy
Effective Date: October 15, 2025 • Entity: Alland Steel (“we”, “our”, or “the Company”). This Policy applies to all domestic and international transportation, delivery, and related services for steel pipe products contracted through www.allandsteel.com.
Reliable Logistics · Global Delivery · Certified Process
Ensuring safe, efficient, and compliant delivery of every shipment worldwide.
1. General Terms and Applicability
All shipping and delivery activities are governed by the formally signed Contract or Purchase Order (PO) between the buyer and Alland Steel and shall comply with the Incoterms® 2020 rules.
This Policy serves as a general explanation. In case of inconsistency, the signed contract shall prevail. Delivery schedules depend on logistics variables and do not constitute guarantees.
2. Trade Terms and Risk Transfer (Incoterms® 2020)
Common terms include FOB, FCA, CFR, CIF, DAP, and DDP. Risk transfers as defined below:
- FOB: Risk passes when goods cross the ship’s rail at loading port.
- CFR / CIF: Risk transfers upon loading; seller pays freight (and insurance for CIF).
- DAP: Seller delivers to named destination; import clearance excluded.
- DDP: Seller bears all costs and risks to buyer’s site, including import duties.
Ownership and risk transfer are distinct; contract terms shall govern.
3. Production Lead Time and Shipment Scheduling
Production lead time starts after deposit or L/C, finalized technical specs, and marking confirmation. Typical reference cycles:
- LSAW / SSAW forming: 2–6 weeks
- NDT, beveling, expansion: 1–2 weeks
- Coating (3LPE / 3LPP / FBE): 1–2 weeks
- Packing & shipment: 1 week
4. Packaging, Loading, and Protection
Packaging & Bundling: Standard steel-strapped bundles; optional tarpaulin or wooden supports for coated pipes. Customized crates or liners upon request.
Loading: Containerized for small sizes; breakbulk or flat-rack for large diameters; secured per vessel rules.
Identification: Each bundle marked with heat number, grade, dimension, and order number. Packing list matches MTC for traceability.
Handling: Avoid sharp impact; use soft straps; apply moisture/salt protection during marine transit.
5. Documentation and Accompanying Certificates
Depending on destination, typical documents include:
- Commercial Invoice (CI), Packing List (PL)
- Bill of Lading (B/L), MTC, Third-Party Inspection Certificates
- Certificate of Origin (CO / FORM E / RCEP)
- Fumigation, CIQ, or Insurance Policy (CIF)
- Compliance Declarations (REACH, RoHS, etc.)
6. Insurance and Claims
Under CIF, Alland Steel insures cargo at 110% of invoice value under ICC(A). Under other terms, buyer arranges insurance.
In case of loss/damage, buyer must provide unloading photos, carrier report, and file claim within carrier’s deadline.
7. Customs, Duties, and Destination Delivery
FOB/CFR/CIF: Buyer handles import clearance. DAP/DDP: Seller manages delivery; buyer assists with site access and documentation.
Demurrage/detention due to delayed unloading is buyer’s responsibility unless agreed otherwise.
8. Receipt Inspection and Discrepancy Handling
Buyer shall inspect goods upon receipt. Claims must be raised within 7 business days with photos, batch numbers, and test data. Late claims or used goods are deemed accepted.
9. Costs and Additional Services
Special handling, expedited shipments, storage, and on-site technical assistance are quoted separately and must be agreed in writing.
10. Compliance, Sanctions, and Export Control
If restricted by sanctions or export laws, Alland Steel may suspend or terminate performance. Buyer must provide truthful end-use declarations; false statements result in buyer liability.
11. Force Majeure and Delays
We are not liable for delays caused by natural disasters, wars, strikes, or government actions. Notice will be given promptly with documentation where possible.
12. Limitation of Liability
The Company is not liable for indirect or consequential losses from shipping delays or third-party service issues. Any compensation shall not exceed contractual limits.
13. Policy Updates
Alland Steel may update this Policy to reflect operational or regulatory changes. The latest version becomes effective upon publication.
14. Contact Us
- Company: Hebei Allland Steel Pipe Manufacturing Co., Ltd.
- Address: Zhifangtou Industrial Park, Cangzhou City, Hebei Province, China
- Email: sales@alllandsteel.com
- Phone: +86 22 8279 9516
- Mobile: +86 137 5258 0888
- Website: https://alllandsteel.com/
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