Privacy Policy
Effective Date: October 15, 2025 • Entity: Alland Steel (“we”, “our”, “the Company”, or “the Website”).
1. Information We Collect
This Privacy Policy applies to your access and use of www.allandsteel.com, including any interaction involving inquiry forms, email communications, downloadable materials, cookies, and other digital features that may result in the processing of personal information.
Information You Provide Voluntarily
- Your name, company name, and job title
- Contact details (email, phone, WhatsApp, WeChat, etc.)
- Product details (e.g., specifications, quantity, port, or project)
- Additional remarks (e.g., delivery time, technical requirements, etc.)
Information Collected Automatically
- IP address (anonymized where applicable)
- Browser type, language, and access time
- Visited pages and time spent
- Referral source (e.g., search engine or social media)
We do not intentionally collect sensitive personal information (e.g., ID numbers, banking details, health data) and do not solicit such information from individual consumers.
2. How We Use Your Information
- Responding to your inquiries, quotations, or cooperation requests
- Providing technical documents, quotations, catalogs, or logistics updates
- Improving website content, functionality, and user experience
- Complying with legal obligations (e.g., export control, sanctions screening)
- Preventing misuse such as spam submissions or malicious activity
We do not sell, rent, or use your personal information for third-party marketing purposes.
3. Information Sharing and Disclosure
a) Contract Fulfillment
To logistics providers, customs brokers, inspection agencies, insurers, or banks — limited to business details necessary for shipment, documentation, or payment processing.
b) Legal Compliance
Where required by law, court order, or government authority.
c) Technical Support
With service providers responsible for website hosting, cybersecurity, data backup, or analytics (e.g., Cloudflare, Hostinger, Google).
d) Group/Internal Transfers
Within our company group, branches, or authorized representatives when processing your orders or communications.
4. Data Storage and Cross-Border Transfers
Your information may be securely stored on servers located in Mainland China, Hong Kong, or international cloud data centers. If transferred abroad, we ensure compliance through:
- Standard Contractual Clauses (SCCs)
- Data encryption and access controls
- Data minimization and limited authorization
5. Data Security Measures
We maintain technical and organizational safeguards to protect your information, including:
- Encrypted HTTPS communication
- Multi-level access controls
- Regular security scanning and patching
- Data backup and recovery mechanisms
- Employee privacy training and confidentiality agreements
6. Your Rights
- Access, correction, or deletion of your data
- Withdraw consent or restrict processing
- Request data portability (where applicable)
- Complain to a supervisory authority
To exercise your rights, please contact us at info@allandsteel.com. We will respond within 30 business days of receiving your verified request.
7. Children and Minors
This Website is intended for business and professional users only. We do not knowingly collect personal information from minors under 16 years of age. If collected inadvertently, please contact us immediately for deletion.
8. Third-Party Links
Our Website may include links to third-party websites (e.g., logistics providers, certification agencies). These sites operate independently and are not governed by this Privacy Policy.
9. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and optimize website performance. Details are provided in our Cookies Policy.
10. Data Retention Period
| Type of Data | Retention Period |
|---|---|
| General inquiry records | 12–24 months |
| Contract and transaction records | 3–10 years (per regulation) |
| Statistical and log data | 6–18 months, then anonymized or deleted |
11. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or technological changes. The latest version will always indicate its effective date at the top of this page.
12. Contact Us
- Company: Hebei Allland Steel Pipe Manufacturing Co., Ltd.
- Address: Zhifangtou Industrial Park, Cangzhou City, Hebei Province, China
- Email: sales@alllandsteel.com
- Phone: +86 22 8279 9516
- Mobile: +86 137 5258 0888
- Website: https://alllandsteel.com/
Have questions about privacy or data protection?
Contact our compliance team — we’ll reply within 24 hours.
Contact Compliance